Olibaa is an online marketplace in Bangladesh where customers can discover and purchase products from a variety of categories, including Smart Gadgets, Computer Accessories, Solar Power Equipment, Water Filters, Medical & Surgical Supplies, Natural Products, Innerwear & Fashion, Industrial Chemicals & Parts, Books & Stationery and more.

Browse or search for the product you want, select the appropriate variation and quantity, add it to your cart and proceed to checkout.

Enter your delivery information, choose an available payment method and confirm your order.

Depending on the checkout options available, you may be able to browse products without an account. Creating an Olibaa account can make it easier to manage orders, track purchases and access other marketplace features.

You can use the Olibaa search bar or browse the available product categories to find products that match your needs.

Olibaa currently offers products across categories such as:

• Smart Gadgets
• Computer Accessories
• Solar Power Equipment
• Water Filters
• Medical & Surgical Supplies
• Natural Products
• Innerwear & Fashion
• Industrial Chemicals & Parts
• Books & Stationery

Available stock information is normally shown on the product page. Availability may change depending on customer demand and seller inventory.

Available payment methods are displayed during checkout and may vary depending on the order, seller, delivery location and current Olibaa payment options.

Cash on Delivery may also be available for eligible orders.

Cash on Delivery may be available for eligible products and delivery locations. If available for your order, the option will normally appear during checkout.

Olibaa aims to provide a secure and reliable marketplace experience using reasonable security measures for accounts, orders and marketplace operations.

Customers should also protect their passwords and verification information and should never share sensitive login or payment credentials with unauthorized persons.

Where order tracking is available, you can check your order status through your Olibaa account or the relevant order tracking feature.

You may also contact Olibaa support if you need assistance with an order.

Delivery time depends on the seller, product availability, courier service and delivery location.

Any delivery estimate provided should normally be treated as an estimate unless a specific delivery guarantee is clearly stated.

If your order has not yet been processed or shipped, contact Olibaa support as soon as possible. Address changes may not be possible after the order has entered the delivery process.

An order may be cancellable before it has been shipped, depending on its current status.

Once an order has been handed over for delivery, cancellation may no longer be available.

Contact Olibaa within the applicable return period and provide your order information along with clear details or photographs showing the incorrect product.

Report the issue as soon as possible within the applicable return period.

You may be asked to provide photographs of the product, packaging, shipping label or a short video showing the damage.

Eligible products may be returned according to Olibaa's Return & Refund Policy and the applicable category return period.

View the Return & Refund Policy

Return periods vary by category. Olibaa's current policy generally includes:

• Smart Gadgets – 7 days
• Computer Accessories – 7 days
• Solar Power Equipment – 7 days
• Water Filters – 7 days
• Medical & Surgical Supplies – 3 days
• Natural Products – 3 days
• Innerwear & Fashion – 7 days
• Industrial Chemicals & Parts – 7 days
• Books & Stationery – 7 days

No. Some products may have return restrictions due to hygiene, health, safety, installation, customization or product condition.

For example, used innerwear, opened sterile medical products, consumed Natural Products or used filtration cartridges may have additional restrictions.

Approved refunds may be processed through the original payment method or another supported refund method depending on how the order was paid.

Refund timing depends on the payment method, bank, mobile financial service, payment provider and any required return inspection.

After Olibaa initiates an approved refund, external payment providers may require additional processing time.

Some products may include Manufacturer Warranty, Seller Warranty, Service Warranty or Replacement Warranty.

Warranty information should be shown on the relevant product page where applicable.

A return period applies shortly after delivery and determines whether an eligible product may be returned or replaced.

A warranty may continue for a longer period and may provide repair, replacement or service according to the warranty terms.

Olibaa sellers are expected to comply with marketplace requirements and accurately represent the products they sell. Counterfeit and deliberately misleading products are not permitted under Olibaa's Seller Policy.

Olibaa operates as an online marketplace and may include products from different sellers. Seller information may be displayed on relevant product or order pages where applicable.

If seller registration is available, you can use the relevant Olibaa seller registration option and provide the information required for marketplace verification.

Sellers must comply with the Olibaa Seller Policy.

Read Seller Policy

No. Sellers must comply with Olibaa product listing rules and applicable requirements. Illegal, counterfeit, unsafe, prohibited or unauthorized products may not be listed.

You can contact Olibaa through the official Contact Us page for assistance with orders, products, delivery, payments, returns, refunds or seller-related questions.

Contact Olibaa Support

Depending on the issue, provide relevant information such as:

• Order number
• Product name
• Description of the problem
• Photos or videos where necessary
• Payment reference where appropriate

You can review Olibaa's important marketplace policies here:

• Terms & Conditions
• Privacy Policy
• Return & Refund Policy
• Support Policy
• Seller Policy

If you cannot find the answer you need, please contact Olibaa support and provide a clear description of your question or problem.

Visit Contact Us